Effective Date: 24 July 2025

Aurora Neurogym (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with us, including through our website, services, email, and WhatsApp communications.

1. What Information We Collect
We may collect:

• Personal Information: Name, email, phone number (including WhatsApp), billing details.
• Communication Data: Messages exchanged through email, contact forms, or WhatsApp, including responses to automated flows (e.g., quiz, challenge, reminders).
• Payment Data: Handled via third-party processors (we don’t store your card details).
• Technical Info: IP address, browser type, device used, cookie data, etc.

2. How We Use Your Information
We use your data to:

• Deliver programs, training, and personalized content
• Send updates, reminders, and marketing messages via email or WhatsApp (if you opt-in)
• Process payments securely
• Respond to your inquiries and support requests
• Improve our website, offerings, and customer experience

3. WhatsApp Communications
By providing your mobile number and opting in, you consent to receive messages from Aurora Neurogym via WhatsApp. These may include:

• Course access links and updates
• Flow challenge reminders and tracker prompts
• Inspirational content and tools
• Promotional offers and event invitations

You can opt out of WhatsApp communications at any time by replying with “STOP” or contacting us at support@auroraneurogym.com.
We do not share your WhatsApp number with third parties, and all communications comply with WhatsApp’s Business Policy and GDPR/India’s Data Privacy regulations.

4. How We Protect Your Data
We use:

• SSL encryption
• Secure hosting
• Restricted access to your data

However, no system is 100% secure. We do our best to protect your information but cannot guarantee complete security.

5. Third-Party Tools
We use tools like WhatsApp Business API, email automation (e.g., Mailchimp, ManyChat), and analytics platforms. These tools comply with applicable privacy laws and do not sell your data.

6.Cookies and Analytics
Cookies are used for site functionality and analytics. You can manage your cookie preferences in your browser.

7. Your Rights
You have the right to:

• Access, update, or delete your personal data
• Withdraw consent at any time
• Opt out of email/WhatsApp communications

Email us at support@auroraneurogym.com to exercise your rights.

8.Changes to This Policy
We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

9.Contact Us
📧 support@auroraneurogym.com
🌐 www.auroraneurogym.com